Surface the right
next product for every customer
Proactive AI agents to engage customers at the moment they're ready for more, surfacing intent, recommending the right next product, and continuing the conversation until they convert.
Upsell Lift Metrics
Increase in premium upsells
Lift in free-to-paid conversion
Lift in free trial recovery
How Woven Transforms Upsell
Identify high-intent moments
Upsell works best in the moment a customer is already thinking about more, such as a usage milestone, a feature exploration, or a plan limit. Woven surfaces these moments in real time and engages before the window closes.
- Real-time usage metrics and milestone tracking
- Feature exploration event triggers
EXPANSION SIGNAL ANALYSIS
“Active Streak Achieved”
Customers hitting an active streak (15+ sessions) are 4.2x more likely to convert when recommended matching upgrade tracks.
Recommend the right next product
Customers rarely know which product or plan is right for them. Woven asks the right questions, surfaces what each customer is trying to accomplish, and recommends the best fit, in their language, with their context.
- Value-proposition matching based on habits
- Consultative plan & add-on recommendations
Hand off with full context
When a conversation signals real intent to upgrade, Woven points the customer to exactly the right next step, such as the right plan page, the right trial offer, or a hand-off to your team with the full conversation and recommended plan attached. No re-asking, no lost context.
- Direct deep links to recommended checkout
- Warm-lead CRM handoff with full conversational logs
Built for modern enterprises
Woven was built from the ground up with enterprises in mind, with security, data privacy, comprehensive auditability, and granular access controls.
Enterprise Compliance
SOC 2 Type II, comprehensive audit trails, SSO, and dedicated support to keep enterprise integrations seamlessly secure.
PII Redaction
Sensitive subscriber data is automatically identified and redacted at the edge, ensuring PII remains securely inside your system of record.
Safety Guardrails
Robust protections and playbook boundaries keep every AI interaction safe, highly compliant, on-brand, and strictly within your guidelines.
Plug into your upsell stack
Woven integrates with the lifecycle, analytics, and engagement platforms upsell teams already rely on.
