Turn engaged users into paying, loyal subscribers
Proactive AI agents to engage users across every high-stakes moment, converting free users into paid subscribers, driving deeper feature adoption, and saving cancellations before they happen.
Demonstrated impact across the subscription lifecycle
Woven drives measurable, compound lift at every stage of the subscriber journey, from early onboarding setup to high-stakes cancellation save flows.
Increase in abandoned onboarding recovery
Proactively helping users overcome setup friction, discover premium features, and find value early in their trial.
Lift in cancelled subscription recovery
Turning cancellation intents into tailored, value-driven save conversations with downgrades and targeted retention offers.
Lift in free-to-paid conversion
Surfacing specific paid features and templates that directly align with individual user goals at high-intent moments.
How Woven Transforms Customer Engagement for Digital Subscriptions
Convert free users into paid subscribers
Free users churn quietly when the value of paid isn't clear. Woven engages users at the right moment, surfaces the specific paid feature that maps to their goals, and turns interest into a started trial.
- 1-to-1 personalization optimized for conversion
- Contextually relevant feature recommendations
Hi customer.first_name,
I noticed your trial of SyncSpace Pro is ending in customer.trial_days_remaining days. You've been highly active using our customer.most_used_feature feature, but you haven't had a chance to invite your team yet.
Are you still interested in upgrading, or would you like to explore our other plan options?
Drive deeper engagement and feature adoption
The best subscriptions are the ones users keep coming back to. Woven engages users when activity dips, learns what's missing, and points them to the feature, content, or habit that gets them re-engaged.
Engagement Drivers & Feature Adoption
“Feature discovery gap”
Trial users who invite at least 1 team member within 3 days have a 4.2x higher conversion rate, but 52% of users don't find the invite button.
Save cancellations and win back lapsed users
Cancellations and lapsed users carry the clearest signals about what's missing in your product. Woven turns each cancellation into a real conversation, saving the ones that can be saved, and feeding the rest back as product insight.
- Concierge Agent tuned for cancellation save flows
- Automated downgrade and retention offers
Built for the scale and security bar of modern digital products
Woven was built from the ground up for digital subscription businesses, with the security, brand controls, and data privacy required to engage millions of users at scale.
Compliance-Grade Infrastructure
SOC 2 Type II compliance, comprehensive audit trails, single sign-on (SSO), and granular role-based access controls to keep your data secure.
PII Redaction by Default
Payment details, account credentials, and personal data automatically detected and redacted at the edge, ensuring sensitive data stays securely in your systems of record.
Brand-Safe Guardrails
Robust controls and strict playbook boundaries keep every AI interaction on-brand and within your product, pricing, and lifecycle guidelines.
Plug into your digital subscription stack
Woven integrates with the billing, product analytics, and engagement platforms digital subscription teams already rely on.
