Physical Subscriptions

Keep every subscriber engaged,
every box loved

Proactive AI agents to engage subscribers across every high-stakes moment, converting hesitant sign-ups, saving subscribers before they cancel, and continuously sharpening preferences with every shipment.

Demonstrated Impact

Demonstrated impact across the subscription lifecycle

3X
Lift in free trial recovery
2.5X
Lift in cancelled subscription recovery
29%
Increase in premium subscriptions
Woven in Action

How Woven Transforms Customer Engagement for Physical Subscriptions

Engage subscribers proactively at every critical junction, from sign-up to post-shipment feedback.

01. Convert Sign-ups

Convert hesitant sign-ups

Many sign-ups stall on style, plan, or pricing questions that a quick conversation could resolve. Woven engages prospects in the moment, answers their concerns, and walks them through to a completed subscription.

SC
To: customer.email

Hi customer.first_name,

I saw you started building your first subscription.plan_name but didn't finish. We saved your selections, and based on your preferences, we wanted to make sure you have everything you need to get started.

Generative Objection Handling
Address price sensitivity and gluten-free preferences based on customer setup session: customer.session_objections

Would you like to test out our kid-approved, gluten-free menu with a special 20% discount on your first box?

Enterprise Grade

Built for the operational bar of modern subscription brands

Woven was built from the ground up for subscription businesses, with the security, brand controls, and data privacy required to engage subscribers at scale.

Compliance-Grade Infrastructure

SOC 2 Type II, comprehensive audit trails, SSO, and granular access controls.

PII Redaction by Default

Payment details, addresses, and personal data automatically detected and redacted, ensuring sensitive data stays in your systems of record.

Brand-Safe Guardrails

Robust controls keep every conversation on-brand and within your merchandising and lifecycle guidelines.

Integrations

Plug into your subscription stack

Woven integrates with the commerce, billing, and engagement platforms subscription teams already rely on.

Woven Core
Shopify
Shopify
Recharge
Recharge
Ordergroove
Ordergroove
Stripe Billing
Stripe Billing
Customer.io
Customer.io
HubSpot
HubSpot
Klaviyo
Klaviyo
Zendesk
Zendesk
Attentive
Attentive
Intercom
Intercom
Slack
Slack
Braze
Braze
Marketo
Marketo
Amplitude
Amplitude

Spark customer conversations
and turn interest into insights and impact

Join innovative physical subscription brands leveraging Woven to better understand and engage with their subscribers.